Description
Description
Restore proper ice dispensing from your refrigerator’s door dispenser with the genuine OEM Ice Dispenser Auger Drum (#4388736). This auger drum catches ice from the ice maker’s bucket and conveys it into the crusher or chute mechanism. Over time the hole can wear, round out, or the auger may fail to turn, causing ice to jam or not dispense.
Please check with your maintenance technician prior to ordering to confirm this part is correct for your exact model and dispenser configuration. reliableparts.com+2mccombssupply.com+2
Features & Benefits
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✅ OEM-factory quality – Designed to meet original equipment specifications from Whirlpool for fit and durability. hdsupplysolutions.com+1
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🔄 Restores smooth ice flow – When the hole of the drum rounds out or teeth wear, ice may not be delivered properly; this part helps ensure consistent operation. reliableparts.com+1
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🧰 Simple replacement for dispenser jam issues – You don’t need to replace the entire ice bucket or motor if the issue is with the auger drum.
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🛠 Cost-effective repair – A targeted fix that can save on replacing larger dispenser assemblies.
Common Symptoms That Indicate Replacement
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Ice dispenser button is pressed but ice does not dispense or only a small amount comes out.
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You hear a grinding or clicking sound from the dispenser area, suggesting the auger is skipping or binding.
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The ice in the bucket does not move when the dispenser is activated, indicating the auger is not turning or the drum hole is worn. reliableparts.com+1
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Visual inspection shows the drum hole is worn, rounded, or the auger teeth are damaged.
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The dispenser auger assembly was tested and the motor is running, but nothing moves — often the drum is at fault.
Compatible Refrigerator Models (Partial List)
(Always verify your exact model number and check the parts diagram prior to ordering.)
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Compatible with many Whirlpool, Kenmore and related brands. For example, models listed with this part include: 3XARG497WP01, KSCS22QFWH01, ED25DQXVW01, and KSRS22QAAL10 among others. reliableparts.com+1
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Because dispenser systems vary, you should confirm your model year and dispenser configuration with your technician.
Cross-Reference / Alternate Part Numbers
This part replaces or is compatible with numbers: 1118470, 1118471, 2152020, 2171681, 2196194, 946192, 946193, AP3109184, PS372186. mccombssupply.com+1
Compatibility Notes
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Confirm the existing part in your refrigerator lists 4388736 (or one of the cross-reference numbers) and that the dispenser auger hole and mounting style match your unit.
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Some models may have different auger direction or bucket configurations — ensure your new part matches the orientation (left or right side, bottom freezer vs side-by-side, etc.).
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To install: unplug the refrigerator or turn off breaker, remove the ice bucket or panel as needed, replace the auger drum, and reassemble. reliableparts.com
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If your dispenser issue persists after replacing the auger drum (for example, motor runs but still no ice), you may need to inspect the motor, drive coupling, or bucket—so check with your maintenance technician prior to ordering if unsure.