Description
Product Description
Keep your ice-dispensing system running smoothly with the genuine OEM WR17X11497 part. This component serves as the dispenser auger plate (also referred to as the ice crusher cover) in select refrigerators by GE and affiliated brands. It fits behind the ice chute and helps the auger push ice cubes forward—when worn or cracked, it can lead to malfunctioning ice dispensing or jamming.
Before ordering, please check with your maintenance technician prior to ordering to confirm compatibility with your specific appliance model and ensure that the part matches your existing crusher/auger setup. Lifetime Appliance Parts+3GE Appliance Parts+3The AC Outlet+3
Features & Benefits
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OEM-spec fit: Manufactured to GE’s original design for this application, ensuring correct dimensions and alignment. GE Appliance Parts+1
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Restores ice dispenser/crusher reliability: Replacing this worn or broken plate helps resolve issues such as stuck ice, noisy operation, or ice that won’t dispense. The AC Outlet
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Durable construction: Built to withstand repeated ice-flow cycles and mechanical wear inside the dispenser housing.
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Cost-effective repair: Instead of replacing the full ice bucket or dispenser module, this targeted replacement part addresses one of the key wear points.
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Broad compatibility across GE/Hotpoint models: Works in numerous models where WR17X11497 or its equivalents are specified. Amazon
Common Symptoms That Indicate Replacement Is Needed
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Ice refuses to dispense or only dispenses a few cubes then stops.
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A grinding or scraping noise coming from the ice crusher/auger area.
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Ice gets jammed or blocks the chute frequently.
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The plastic cover or housing appears cracked, chipped, or worn where the auger contacts it.
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You’ve inspected other components (auger motor, bin, channels) and the damage appears localized to the crusher cover/plate.
Compatible Models (Partial List)
This part is compatible with many GE, Hotpoint, and affiliated refrigerator models that call for part number WR17X11497 or its cross-references. Some examples (always verify your full model number) include:
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GE models with built-in ice dispensers/crushers referencing WR17X11497 in the parts breakdown. The AC Outlet
Cross Reference
Alternates or previously referenced part numbers that correspond to WR17X11497 include:
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AP3204127 Lifetime Appliance Parts
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1025943 Lifetime Appliance Parts
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AH964165 / EA964165 / PS964165 Lifetime Appliance Parts
Compatibility Notes
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Ensure that your ice dispenser/auger assembly matches the profile of this plate: width, mounting tabs, screw/clip positions should align exactly.
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Because this is a mechanical part in the ice delivery system, improper installation or mis-alignment can lead to persistent jamming or damage to the auger motor.
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If other issues persist (e.g., no ice being delivered at all), inspect the auger motor, bin, ice maker output and chute path in addition to this part.
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While it’s a smaller component, correct fit is essential—consult your maintenance technician to confirm this is the correct part for your model.