Description
Description
Ensure smooth operation of your refrigerator’s ice dispensing mechanism with the OEM Plate-Helix Lock (Part WR17X11458) from GE Appliances. This critical component secures the helix/auger drive inside the ice bucket, allowing the auger to rotate properly to crush or dispense ice. Because ice-maker and dispenser mechanisms vary, please check with your maintenance technician to confirm this part number matches your appliance’s full model number before ordering. geapplianceparts.com+1
Features & Benefits
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Genuine OEM part from GE — designed for direct replacement ensuring proper fit, performance and reliability. geapplianceparts.com+1
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Fixes the helix/auger drive connection: restores proper engagement between the ice-bucket auger and dispenser motor. partselect.com
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Helps avoid frequent jammed dispensers, grind noise in ice crusher, or auger slipping — cost-effective repair compared to full dispenser assembly.
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Compact and straightforward to install (when compatibility is confirmed) — suitable for technician or experienced DIYer ready to service the ice maker/dispenser system.
Common Symptoms That Indicate Replacement
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The ice dispenser runs, but no ice or very little ice is delivered — the auger may spin but doesn’t engage/turn the ice bucket. iFixit+1
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Loud grinding, scraping or unusual noise coming from the ice bucket area when the dispenser is activated — the helix lock may be stripped or worn. partselect.com
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Auger appears to spin freely (motor turns) but the ice doesn’t move — indicates the lock-plate that couples the drive to the auger is failing.
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The ice crusher inside the freezer may fail to engage or produce crushed ice properly, suggesting the lock component is compromised.
If you observe these symptoms, consult your maintenance technician to verify the actual cause and ensure this part is indeed the correct replacement.
Compatible / Partial Model List
Below is a partial list of GE refrigerator models documented to use part WR17X11458. Always verify with the full model number on your appliance and check with technician. partselect.com+1
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GE model CSCP5UGXAFSS
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GE model CSCP5UGXCFSS
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GE model CSCP5UGXDFSS
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GE model CSHS5UGXBSS
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GE model CSS25USWASS
… and many more in the “W-Series” side-by-side refrigerators.
Note: This list is not exhaustive — always match your model tag.
Cross Reference
This part is known to replace or be equivalent to the following numbers:
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AP3207091 partselect.com+1
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1091959 iFixit
Compatibility Notes
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Matching the full appliance model number (including suffixes) is critical — although the part may look physically compatible, different production runs may use slightly different helix lock plates or auger drive assemblies. geapplianceparts.com
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If the auger, ice bucket, or drive motor is worn or damaged, replacing only the lock plate may not fully resolve the issue — your technician should inspect the full ice delivery system.
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Installation typically requires removing the ice bucket, disengaging the auger, replacing the lock plate, then re-assembling — follow manufacturer instructions. Using incorrect part may cause poor fit and future failure.
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After installation, test the ice dispenser and crusher operation to confirm proper engagement and quiet operation.