Description
Description
Restore reliable ice dispensing from your refrigerator’s door with the genuine OEM part WR17X11457 from GE. This helix (auger) fits inside the dispenser chute and helps feed ice cubes smoothly when the dispenser is activated. Because dispenser assemblies vary significantly by model, production year and region, please check with your maintenance technician to ensure that part number WR17X11457 is correct for your appliance’s full model number and that the helix is indeed the failing component. geapplianceparts.com+2partselect.com+2
Features & Benefits
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OEM-specified design: Manufactured by GE to original specifications for correct fit and performance. geapplianceparts.com+1
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Ensures smooth ice flow: The helix auger pushes ice cubes through the dispenser chute, reducing jams or blockages.
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Durable plastic construction: Designed for repeated cycles of dispensing without cracking or deforming.
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Cost-effective repair: Replacing just this auger can restore dispenser function without needing the full dispenser module.
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Straightforward installation (once compatibility is confirmed): Remove the ice bucket/bin, access the auger, replace WR17X11457, then test the dispenser to verify smooth operation.
Common Symptoms That Indicate Replacement
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Ice cubes won’t dispense when you press the dispenser lever, or they fall partially then stop mid-chute.
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The auger spins but the ice doesn’t move — the helix may be worn, broken or stripped. appliancepartspros.com+1
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You hear a grinding or clicking noise during dispensing that wasn’t present before, suggesting the helix is slipping.
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Visual inspection of the ice bucket/chute reveals chips, cracks or wear in the helix flights or mounting hub.
If you detect any of these symptoms, ask your maintenance technician to confirm WR17X11457 is the correct part for your model and that other components (drive motor, control board, dispenser bucket) are intact.
Compatibility Notes
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Part WR17X11457 is listed by GE Appliances as “Refrigerator ice dispenser helix. Feeds ice out of the dispenser.” geappliances.com+1
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It is compatible with various GE/Hotpoint built-in refrigerators using that dispenser auger design. partselect.com+1
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Because dispenser configurations differ (bucket shape, chute geometry, mounting hub size), you must verify your appliance’s full model number (including suffix letters) before ordering.
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Installing this part restores auger motion only; if the issue is caused by a failed dispenser motor, jammed chute, or control board fault, replacing WR17X11457 alone may not solve the problem.